Help Center
Quick answers to common questions. For anything else, reach out to our team.
How do I get started with AVOC?↓
Create an account, complete your company profile, and set your tender preferences. The platform will start surfacing relevant opportunities immediately.
Which tender portals does AVOC monitor?↓
We monitor EU TED, World Bank, ADB, EBRD, and selected national procurement portals. Coverage expands based on customer demand.
Can I invite my team?↓
Yes. Every workspace supports multiple users with role-based permissions. Invite colleagues from Settings → Team.
How does billing work?↓
We offer monthly and annual subscriptions. You can manage billing, invoices, and seats from the Billing section in your dashboard.
Is my data secure?↓
Yes. We use encryption in transit and at rest, role-based access, and SOC-2 aligned infrastructure. Your data is never used to train public AI models.
How do I get support?↓
Email us at hello@avoc.ai or use the contact page. We reply within one business day.